Clinic MattersGP Clinic Software for Singapore Family Clinics
Clear the morning queue faster. Register walk-ins, consult, dispense, bill panel patients, and issue MCs in one smooth flow built for busy Singapore GP clinics.
What should GP clinic software in Singapore do? GP clinic software in Singapore should manage walk-in queues and appointments, record consultations in an EMR, handle prescriptions and in-house dispensing, manage chronic care follow-ups, bill corporate panels and TPAs, and issue digital medical certificates, all while protecting patient data under the PDPA.
Built around a Singapore GP's day
Walk-in queue management
Issue queue numbers at registration, show live wait times on a TV display and send patients an SMS when it's nearly their turn.
Fast consult notes
SOAP templates, favourite diagnoses, one-click repeat prescriptions and vitals captured by the clinic assistant before the consult.
In-house dispensing
Drug database with dosage presets, allergy and interaction alerts, batch and expiry tracking, and bilingual dispensing labels.
Chronic care follow-ups
Keep a chronic disease registry, record care plans and send automatic recall reminders for reviews.
Vaccinations & screenings
Record vaccinations and health screenings and remind patients when the next dose or check is due.
Corporate panels & TPAs
Set panel-specific price lists, co-payments and caps, then generate monthly statements for each panel company or TPA.
Digital MCs & referrals
Generate medical certificates, referral letters and memos from templates with a verifiable record of every document issued.
Daily closing in minutes
Collections by payment mode and outstanding panel receivables in a single end-of-day report.
A typical patient visit, start to finish
- Register. Scan NRIC or look up the returning patient; their panel and allergies are pulled in automatically
- Queue. The patient gets a queue number and the doctor's screen updates in real time
- Consult. The doctor reviews history, records notes and diagnosis, and prescribes in a few clicks
- Dispense & bill. Medication is picked with printed labels, panel co-pay is applied, and the patient pays by PayNow or cash
- Follow up. Chronic patients get automatic recall reminders for their next review
Why Singapore GPs switch to Clinic Matters
Many GP clinics in Singapore still run on ageing on-premise systems that need a dedicated server in the clinic, charge for every update, and leave the clinic assistant reconciling panel bills by hand at the end of each month.
Clinic Matters is cloud-based, so updates arrive automatically, you can review records from home, and adding a second clinic is a setting rather than a server project. Data migration and training are included.
Also see: clinic management software for Singapore · PDPA-compliant clinic software · buyer's guide
Frequently asked questions
Does it support chronic disease follow-ups?
Yes. Clinic Matters keeps a registry of chronic patients, records care plans and sends automatic recall reminders so reviews aren't missed.
Can it handle corporate panel billing?
Yes. You can configure multiple corporate panels and third-party administrators with their own price lists, co-payments, visit caps and excluded items, then generate monthly statements per panel.
Does it print drug labels?
Yes. Dispensing labels print with patient name, drug, dosage, frequency and cautionary instructions in English and Chinese on standard label printers.
Can patients book GP appointments online?
Yes. Patients can book a slot or join the walk-in queue online, and receive WhatsApp or SMS reminders and queue updates.
See Clinic Matters running your clinic in 30 minutes
A free, no-obligation demo with a Singapore-based specialist. We'll walk through your appointment flow, patient records and billing.
Book a free demo